When you select a PCP at OSF HealthCare, you'll enjoy a full team of caregivers designed to listen and partner with you at every step. They will take the time to understand your unique situation – whether it's treating an illness or recommending labs or a screening to keep you well.

You can reach your primary care team by messaging them through our convenientOSF MyChart appor by a phone call to the office. However you prefer to interact with us, we look forward to serving you.

Secure, online access to your electronic health record allows you to personalize your health care experience. UseOSF MyChartfrom your computer or smartphone to access:

• Schedule office visits and certain vaccinations or tests
• Manage appointment times and notifications
• Check in early for appointments
• Message your care team directly
• View test results or notes from a recent visit
• Request medication refills, pay bills and more

We understand that physical health is often affected by other factors like emotional well-being, environmental conditions and access to basic necessities. At OSF, we are committed to finding solutions to reduce any barriers to health care you might experience, like transportation.

您的护理团队将为您和您的家人提供全面的护理，如果需要，为您联系社区资源或行为健康专家。他们还会与你一起提供营养指导或疾病教育，以改善你的健康和生活质量。

虽然有些健康问题可能需要急诊或紧急护理，但大多数问题可以通过您了解和信任的初级护理团队快速处理。

Contact your office to ask about a same- or next-day appointment if you are managing a chronic condition and have an urgent need. You may be able to see another provider within the same office if yours is not available.

Some of our offices also offer extended hours to better serve patients with busy schedules. There may be options for morning, evening or Saturday appointment times in your area.

A quick review of theoffice locations nearest youwill display the most current hours of operation.

When a trip to your primary care office isn't convenient, telehealth can help. Visit with your primary care team from anywhere you have secure Internet access. A telehealth appointment can be completed quickly and easily using a video connection through your OSF MyChart account.

虽然一些医疗护理需要亲自预约，但许多访问通过远程医疗也同样有效。When making an appointment with your provider, select thevideo visitoption. Your care team will identify whether your care need is appropriate for telehealth or if it's better suited for an in-person visit.

An urgent care visit may also be an option. Please review the FAQs below for more information.

If you need help understanding costs, ourfinancial navigatorscan assist you and your care team with insurance and charity care options.

For complicated treatment plans that involve cancer, cardiovascular and neurologic conditions, we provide patient navigators as your single point of contact for appointments and care coordination.

For individuals with chronic conditions like COPD, congestive heart failure and diabetes, we understand that extra, more coordinated care is necessary. Our long-term care goes far beyond managing symptoms of disease. Our goal is to reduce visits to the emergency department and keep you out of the hospital.

我们的办公室积极接触那些最危险的人，并将努力制定预防计划。和你的护理团队谈谈你对紧急问题的处理方案，以确保当需要时你有一个适当的计划。

When symptoms of disease are caught – and treated – early on, patients can benefit from reduced health care costs and lengthy inpatient stays.

In addition to a wide array of adult specialties, we offer a full spectrum of services throughOSF HealthCare Children's Hospital of Illinoisas well. Whether you choose to manage your growing child's needs through a family medicine provider or with a pediatrician, he or she will be supported by our network of experts.

我们的儿科医生和专家每天都在一起工作，他们有着扎实的专业知识和卓越的记录。这就是为什么根据《美国新闻与世界报道》，OSF儿童医院是该州排名最高的儿童医院之一。