Contact Us
OSF Saint Francis Medical Center welcomes your comments and questions regarding this website, our programs and services or any topic you care to ask about. The Sisters, Administration, and our staff at OSF HealthCare Saint Francis Medical Center are dedicated to practices to improve patient safety while ensuring our patients receive the greatest care and love.
Note: If you have any compliments or concerns related to your physician’s office, please contact the manager of the office where you see your physician. If you have any compliments or concerns related to a hospital visit to any facility other than OSF HealthCare Saint Francis Medical Center in Peoria IL, please contact the hospital operator to assist you.
住院期间:我们鼓励您在OSF HealthCare圣弗朗西斯医疗中心与我们的任何员工分享任何赞美或担忧。如果你表达了你的担忧，但觉得没有得到解决，就要求和主管或经理谈谈。
Following a hospital discharge or if seen at a hospital outpatient department: If you have compliments or concerns related to your experience please e-mail us 24/7 atpatientrelations@osfhealthcare.org. If you prefer to call, please dial (309) 655-2222 and provide us you name, number and date of birth along with your compliment or concern and a representative will reply back during normal business hours of Monday-Friday from 8am – 4pm CST.
If you have questions concerningOSF MyChart, please call our 24/7 help line at (855) 673-4325.
Thank you for your feedback to help us enhance experiences for all the patients we serve.
By E-mail
If you need to schedule or cancel an appointment with your doctor, please call the doctor's office. You may also schedule
through the OSF MyChart app.
For all questions and concerns regarding:
Medical Records:SFMC.ROI@osfhealthcare.org
Billing Office:Click Here
Foundation:Click Here
Other:Click here to submit a question or concern
* Please include your name and a phone number where you can be reached.
By Mail
OSF Saint Francis Medical Center
Attn: Public Relations
530 NE Glen Oak Avenue
Peoria, IL 61637
By Phone
(309) 655-2000
Patient Cards or Letters
To send cards or letters to a patient at OSF Saint Francis Medical Center, please use the following address:
Patient's Name
Patient's Room Number
530 N.E. Glen Oak Avenue
Peoria, IL 61637
Hint: Use the patient's home address as the return address. That way, if your card or letter gets to the hospital after the patient has gone home, it will be sent there.
Patient Room Information
Please call(309) 655-2323
Media Inquiries
For media resources and contact information,please visit our online newsroom.
Classes & Services offered
For more information about classes or services offered pleasevisit our online calendar.
Pricing Requests
For a price estimate, please call the price line directly at(309) 624-9949.
Sponsorship Requests
For sponsorship requests from OSF HealthCare,please fill out our sponsorship form.